The Customer Experience Podcast
The Customer Experience Podcast

Episode · 6 months ago

201. Neural Coupling and Better Listening w/ Robyn LaVassaur


Learning from the best. When someone rapidly leaps to the top of their field, you know there are plenty of insights to glean.  

During the past year Robyn LaVassaur, Executive Vice President of Sales at Summit Funding, went from local sales production … to national sales leadership. 

Hear my conversation with Robyn as we discuss:

  • How to ask better questions to serve your customers
  • How she leaped to the top of the mortgage  
  • How neural-coupling assists in better conversation
  • Why problem-solving leads to career success
  • How to set boundaries to balance family and work     

More information about Robyn and today’s topics:

Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts , Spotify , Google Play or Google Podcasts , and find more episodes on our blog.

In-Stream Audio Search


Search across all episodes within this podcast

Episodes (231)